Privacy Policy Page

Privacy Policy for Ontario Documents

Effective Date: [13/03/2019]

At Ontario Documents, your privacy is our priority. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services. By accessing or using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

Personal Information:

When you use our services, we may collect personal information that can identify you, such as:

  • Name (First and Last)
  • Email Address
  • Phone Number
  • Date of Birth
  • Place of Birth
  • Country of Origin
  • Type of Document (e.g., SIN Card, Driver’s License, etc.)
  • Uploaded Photos and Signatures

Non-Personal Information:

We may also collect information that does not identify you individually but helps us enhance your experience on our website, such as:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Date and Time of Visit
  • Referring Website URL

2. How We Collect Information

We collect information from you in the following ways:

  • Directly from you: When you fill out forms on our website, contact us through email, or submit any documents for processing.
  • Automatically: Through cookies and similar technologies that help us track your activity on our website for analysis and improvement purposes.

3. How We Use Your Information

We use your personal information to provide, improve, and personalize our services. This includes:

  • Processing your document requests.
  • Sending you updates about your document status.
  • Communicating with you regarding your application.
  • Responding to inquiries or requests you make.
  • Improving our website functionality and services.
  • Sending marketing and promotional communications (if you have opted in).

4. How We Protect Your Information

We employ industry-standard security measures to protect the personal information we collect. This includes:

  • Encryption: We use secure sockets layer (SSL) technology to encrypt the information you send to us via our website.
  • Access Controls: Only authorized personnel have access to your personal information.
  • Regular Audits: We conduct regular security audits and updates to maintain the highest level of security.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your personal information under the following circumstances:

  • With Service Providers: We may share your information with trusted third-party companies who assist us in providing our services (e.g., payment processors, document verification services). These service providers are obligated to protect your information and use it solely for the purposes of delivering services on our behalf.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our website terms, protect our rights, or respond to requests from government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor organization.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve the usability of our website.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our website.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate personal information.
  • Deletion: You can request that we delete your personal information, subject to legal or contractual requirements.
  • Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails we send you.

If you wish to exercise any of these rights, please contact us at the email address provided below.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.

9. Children’s Privacy

Our services are not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Ontario Documents
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]